Frequently Asked Questions
Everything you need to know about your Pagani Design timepiece.
Are Pagani Design watches water-resistant?
Most Pagani Design watches feature a water resistance rating of 100 meters (10 bar), making them suitable for swimming and snorkeling. Please check the specific product specifications for your model before exposure to water.
What kind of movements are used in your watches?
We primarily utilize high-quality Japanese movements, such as the Seiko NH35A automatic or Seiko VK63 meca-quartz, to ensure precision, reliability, and longevity.
How long does international shipping take?
Standard international shipping typically takes 7 to 15 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return and refund policy?
We offer a 30-day return policy for items in their original, unworn condition with all protective films and packaging intact. Please contact our support team to initiate a return request.
Do the watches come with a warranty?
Yes, every Pagani Design watch purchased through our official store comes with a 12-month international warranty covering manufacturing defects from the date of purchase.
What materials are used for the watch crystals?
The majority of our premium models are equipped with scratch-resistant Synthetic Sapphire Crystal, providing superior clarity and durability compared to standard mineral glass.